Your local experts in new Windows & Doors in Cardiff and The Vale of Glamorgan.
FREQUENTLY ASKED QUESTIONS
No, not unless you specifially request us to and need us to.
When the majority of companies tell you that they "need to send someone out to measure for a quote", what they actually mean is that they are going to send a commission-based salesperson to your property, which is an old fashioned technique that is not only unnecessary but increases the price you pay! No doubt the person "measuring" will find an amazing way to drop the price massively if you sign today...
Here at Cardiff and Vale Glazing, we rely purely on your input, whether that is via email, online designs, photographs or a visit to our showroom and a pressure-free chat over things. You can send us rough measurements if you want to, but we will always perform a full Survey to obtain accurate manufacturing measurements if you place an order with us, and we guarantee the price we quote will not increase. If, for medical reason for example, you need somebody to come to your property or that of a relative, please let us know and we will assist you as much as we can.
We offer several ways for you to obtain a free, no-obligation quotation:
uPVC Windows, Sliding Patio Doors, French Doors, Bifold Doors, uPVC Doors and Repalcement Glass Units can be designed using our online design software. Click here to design online. Alternatively you can just email us of course!
Composite Doors (Endurance and Rockdoor) can be designed online. This feature offers you the chance to design your door exactly as you would like it, and even superimpose it onto a photograph of your property! Once you subit a door design, we will email you with a quotation for the exact design you require within 48 business hours. It is always helpful to be emailed a photograph of the inside/outside of your current door, so that we are sure that the door you have designed will fit your property, but this is not essential. Click here to design a composite door.
You can arrange an appointment at our fully stocked showroom and speak to us face to face about what you are looking for. We will make notes of your requirements and then contact you with a quotation via email. Click here to arrange a showroom appointment.
Email us at info@cardiffandvaleglazing.co.uk with your name, address and what you are looking for. It helps us massively if you can provide a contact number and address, or photographs of the windows and/or doors you want to replace. We promise not to share your details with any 3rd parties or to add you to any annoying mailing lists!
Call us on 02921 150 585 to discuss your requirements and we will guide you with any help and advice needed to make the quoting process easier for you.
Send us a message us on our Facebook Page or via WhatsApp on 07301 525 035 (this number does not accept telephone calls).
The majority of quotations are produced on the same business day, however we always ask you to allow us up to 48 hours at busy times. Quotations for some Aluminium products can sometimes take longer than this, as can larger jobs such as a quotations for the replacemet of a property full of windows and doors.
Yes, our prices are quoted fully inclusive! 99.9% of the jobs we quote are for the supply and installation of windows and/or doors. These prices include:
VAT charged at 20%.
Pre-Installation Technical Survey by a Certified Surveyor.
Bespoke manufacture of your Window(s) and/or Door(s).
Removal and disposal/recycling of your old Window(s) and/or Door(s).*
Award winning installation of your new Window(s) and/or Door(s).
All fixings, trims, silicone, foam etc as is required for installation.
10 year Insurance Backed Guarantee through HomePro.**
CERTASS certification (the same as a FENSA certificate, to show compliance with Building Regulations).**
*We will automatically dispose of these (and recycle as much as possible) unless you specifically request that we leave them for you to re-use.
**We suggest that you retain these documents and keep them alongside a copy of your order form. When it comes to selling your property in later years you will have a trouble-free transaction when it comes to having had new windows/doors installed.
We have heard the following horror story from many customers who have signed with other companies.
"Our 14 day statutory right to cancel period had expired before the survey was performed. On the day they came to do the survey, they found that additional items were needed for the job, so the price of the job increased dramatically. We argued and tried to cancel the order but, because 14 days had elapsed, the deposit could not be refunded."
We guarantee that the price you sign for when you place your order will be the price you pay. If we miss something whilst we're quoting, that is our problem, not yours. This is why we ask for photographs and may ask several questions before producing your quotation(s).
Prices vary depending on size, frame colour, layout, handle colour and the glass design you choose. Don't worry though, we produce accurate no-obligation quotations for you, with guaranteed prices. Talk to us, we'll guide you through the quotation process without any pressure or obligation.
The main thing to remember is that the lowest price for windows will aways be:
Fewer opening sashes.
White frames.
Clear glass.
Prices for our special offer doors are listed on our Special Offers page, with uPVC doors starting from £995. Bespoke doors are priced on their options, i.e. style, glazing, furniture, colour etc.
The main thing to remember with any door price is that the lowest price will always be:
White frames.
Clear glass.
Standard Lever Handles.
The lowest priced doors are white uPVC back doors, with Endurance (premium composite doors) and Rockdoor (superior composite doors) being the most expensive.
We do indeed, and it's full of goodies to look at including uPVC windows (casement, flush and sash), uPVC doors, composite doors, aluminium bifold doors, integral window blinds, furniture, colour swatches, glazing and more.
We're located just off Palmerston Road in Barry. You can make an appointment to visit the showroom by clicking here, calling 02921 150 585 or emailing info@cardiffandvaleglazing.co.uk.
Why not watch the video tour below? You can see this, and other helpful videos, by subscribing to our YouTube Channel.
To save you from reading, why not watch this short video! There are more videos available by subscibing to our YouTube Channel.
To save you from reading, why not watch this short video! There are more videos available by subscibing to our YouTube Channel.
We only choose the best for the Cardiff and Vale Glazing table, and the best are REHAU. These are extremely thermally efficient windows (the first window manufacturer to ever achieve the a-rated standard) and extremely secure windows. We are so adamant that they are the best, that we also use them as the frames for our uPVC and composite doors.
Take a look at how secure REHAU windows are. You can see this, and other helpful videos, by subscribing to our YouTube Channel.
Yes! They are called Sash Windows, also known as Vertical Sliding Windows. We use EcoSlide as we believe they are the best in the industry - and they are made in Wales! You can learn more on this page.
Why not take a few minutes to watch the video below, detailing our EcoSlide Sash Windows. You can see this, and other helpful videos, by subscribing to our YouTube Channel.